Operator Terms
Last updated: 1 October 2026
These Operator Terms apply alongside our general Terms of Use whenever you claim or manage an operator profile on VillaVerify, or use the IBAN-confirmation feature as an operator. Submitting a claim means you agree to these terms.
1. Every operator gets a profile
We build a comprehensive Balearic operator directory from public sources, whether or not an operator has claimed their listing. Unclaimed profiles show only public information (company name; public business-register data; website, linked nofollow; years active; public contact details where available; Google review count/rating, never review text). Claiming lets an operator correct and enrich their profile.
2. The claim process
- Submit the "Claim this business" form.
- Provide proof: a business-registration document, proof of control of the business's domain or email, and relevant licence paperwork.
- Your claim enters our moderation queue for manual review.
- On approval, your profile gets the "Verified" badge, unlocks for editing, and any licence numbers you disclosed are recorded (§4).
- We may request further evidence, or decline a claim that isn't adequately substantiated.
3. Your warranties
You warrant that everything you submit is true, accurate, and not misleading; that you have authority to claim the business named; and that you will keep your profile updated if material facts change (e.g. licence status). You agree to indemnify Balearic Waves SL against losses arising from a breach of these warranties.
4. What "Verified" means, and how it can be lost
"Verified" reflects checks we carried out ourselves against the evidence available at the time. It is never called "Certified," is not an official government certification, and is not a guarantee of your future conduct or of every property's legal compliance. We may revoke it if the underlying information proves false, an associated licence is deregistered or lapses, we substantiate a credible complaint, or you ask us to, attempting to contact you first where practical.
5. How claim data may be used
Claim data may include direct contact details, licence numbers of properties you exclusively manage, and IBAN(s) for the confirmation feature (§6). None of this is displayed publicly in raw form.
Disclosure: this data (contact details, exclusively-managed licence numbers, and IBAN hashes) may also inform Balearic Waves SL's other related, disclosed businesses (for example Domundos) for their own direct-sourcing and outreach purposes. That is a first-party benefit of running this platform, which is why we are telling you plainly rather than leaving it implicit. To opt out, don't submit that data via the claim flow, or contact operators@villaverify.com.
6. IBAN-confirmation feature (operator side)
If you opt in, add IBAN(s) for your own payment accounts. We store only a one-way hash (HMAC-SHA256) of each, never the IBAN itself, used solely to answer a guest's yes/no match question on your own page. We never display, export, or search your IBAN(s), and the check never runs outside your own page. You can ask us to remove a registered IBAN at any time. Full detail is in our Privacy Policy.
7. Appeals
If an automated result or "High risk" signal about your business looks wrong, contact operators@villaverify.com for manual review. If a "Confirmed scam" label has been wrongly applied to you, use the appeal route on that page. See our Content, UGC & Blacklist Policy.
8. Not an endorsement
A directory listing, and even a Verified badge, is not an endorsement, partnership, or guarantee by Balearic Waves SL; it reflects a specific, dated check, not a promise about the future.
9. Reviews and feedback: not offered yet
VillaVerify does not currently offer public guest reviews or ratings of operators. This is a planned future feature, not part of the current claim/verification flow, and it will launch only with its own separate terms (moderation, identity checks, operator right-of-reply).
10. Suspension and removal
We may suspend, unverify, or remove a profile for breach of these terms, false submissions, or at the operator's own request, at our discretion.
11. Changes and contact
We may update these Operator Terms from time to time. Questions: operators@villaverify.com.